Contact information

Contact Us

Operator: xxxxnese inc.
Address: Makuhari Techno Garden CB Bldg. 3F, 1-3 Nakase, Mihama-ku, Chiba-shi, Chiba 261-0023, Japan
Email: support@onecart.jp
Telephone: +81 43-301-3127
Support hours: Mon–Fri 11:00–18:00 (JST)

Please include your order number when contacting us about an order, return, refund, customs issue, or delivery problem. We aim to respond within 2 business days.